This Privacy Policy explains how Print Palette processes personal data in connection with its photo and art printing services, website inquiries, file uploads, quotations, production, collection, and local delivery within Domžale.
We use personal data to respond to inquiries, review files for print suitability, prepare quotations, discuss size and paper options, arrange test prints, confirm quantities, produce printed items, manage packaging and collection, process payments, support local delivery, maintain records, secure our systems, and meet legal and accounting obligations.
We may share personal data with payment processors, delivery or collection support providers, website and hosting providers, and other operational partners that help us run the service. These parties may process data only for the purposes we specify and under appropriate confidentiality or data-processing terms.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud or misuse, or support the establishment, exercise, or defense of legal claims.
Depending on the circumstances, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of data you provided. We may need to retain some information to complete an order, meet legal duties, or protect our legitimate interests.
To exercise a privacy right, please use the contact details in this policy and describe your request clearly. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We keep personal data only for as long as needed for the relevant inquiry, order, accounting, dispute handling, or legal obligation. When data is no longer needed, we delete it or anonymize it where appropriate.
The current version applies from the date it is published on the website. If changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate communication channels.
We may process identification and contact details, order and payment information, file uploads and print specifications, communication records, technical data from website use, and any content you choose to send when requesting a quote, proof, or production service.
We receive data when you submit a contact form, send email, upload files, request a test print or production quote, approve quantities, arrange collection or local delivery, or make payment. We also collect limited technical information through the website and related service tools.
We may use essential cookies for site operation, session cookies for form and upload continuity, and limited preference or analytics cookies where enabled. These cookies help maintain security, remember basic settings, and understand general site performance.
You may manage cookies through your browser controls and, where available, any cookie preference tools on the site. Blocking some cookies may affect form submission, file upload, or other functions that rely on basic session support.
For GDPR purposes, we act as a controller for personal data processed through the website and our print services. Processing is based on consent where required, contract performance, legal obligations, and our legitimate interests in operating and improving the service.
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in relevant cases, related cross-border processing.
Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. Some requests may be limited by legal retention duties or by the need to complete an agreed order.
